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 Post subject: degraded and failed disk
PostPosted: Sun Jan 26, 2014 10:46 am 

Joined: Sun Jan 26, 2014 10:13 am
Posts: 21
i started to migrate all VMs to new 3par . after some days some disks on a specific enclosure got degraded. and one got failled (not on that enclosure) . as i see before it get back to normal but this time was not and degeaded disks fixed on that state which are 8 . also the failed disk show failed eventhough the new disk added and is normal (i mean it added fake disk failed , all disks got one more disk exist). pleas help me im really confused cause couldnt find any related doc on the web .
thanks.


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 Post subject: Re: degraded and failed disk
PostPosted: Tue Jan 28, 2014 12:03 pm 

Joined: Wed Aug 07, 2013 3:22 pm
Posts: 251
Avoid trying to change anything and log a support call ASAP.


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 Post subject: Re: degraded and failed disk
PostPosted: Sat Feb 01, 2014 3:09 am 

Joined: Sun Jan 26, 2014 10:13 am
Posts: 21
finally made it right .
i called HP an they said some 7400 4 Node system may lose some connections at the begining of the servicing & you have to restart the node connected to degraded Disks . i did that and the problem was solved just for 10 hours .
after changing the cable connecting to the Enclosures including Degraded Disk , i saw nothing changed .
then i started to replace I/O module on that Enclosures. like restarting the nodes first it was made correct but after some hours came back to degraded .
but after the last I/O module which was replaced all degraded disks went normal . and fixed on it.
so now there are no degraded disk and the problem was from I/O module .
the most drastic point on this Tshoot is that why HP and 3PAR can not notify any alarm on that module
wish no one face to this kind of issue !!!!!


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 Post subject: Re: degraded and failed disk
PostPosted: Fri Aug 16, 2019 5:44 am 

Joined: Thu Aug 17, 2017 9:04 am
Posts: 14
Hi, i have the same problem in my 3par 10400.

I have 2 disks in Degraded, and don't finish the task e pass to Failed.


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