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 Post subject: 3.2.2/SP4.4 to 3.3.1/SP5.x Upgrade
PostPosted: Wed Jul 25, 2018 1:48 pm 

Joined: Mon Jun 02, 2014 1:47 pm
Posts: 12
Hello all.

I'm working on a plan to upgrade our 8400 to OS version 3.3.1. I was reading the release notes for version 5.x of the service processor. Is it true that an HPE field engineer really needs to come out and do the installation themselves or is this something that we can do ourselves? I was thinking maybe I was looking at outdated information.

Thanks.


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 Post subject: Re: 3.2.2/SP4.4 to 3.3.1/SP5.x Upgrade
PostPosted: Wed Jul 25, 2018 4:27 pm 
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Joined: Tue Oct 07, 2014 8:34 am
Posts: 152
The Upgrade is remote done and for free if the System have active maintenance.

I have Update multiple Systems by myself, but it is not easy doing.
You should have good knowledge and Update experience.


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 Post subject: Re: 3.2.2/SP4.4 to 3.3.1/SP5.x Upgrade
PostPosted: Mon Jul 30, 2018 10:47 am 

Joined: Mon Jun 02, 2014 1:47 pm
Posts: 12
Unfortunately we are a dark site to HPE, so they can't do the installation remotely. That's why I was asking if they really need to send someone on-site.


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 Post subject: Re: 3.2.2/SP4.4 to 3.3.1/SP5.x Upgrade
PostPosted: Fri Aug 03, 2018 1:00 pm 

Joined: Sat Jul 28, 2018 12:20 pm
Posts: 13
geddy01 wrote:
Unfortunately we are a dark site to HPE, so they can't do the installation remotely. That's why I was asking if they really need to send someone on-site.


you can do it yourself the internet is full of guides and step by step how to upgarde also the sp will always stage and check the required patches and version checks before proceeding with the update so don't worry if the version is not the good one it won't pass.


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 Post subject: Re: 3.2.2/SP4.4 to 3.3.1/SP5.x Upgrade
PostPosted: Mon Aug 06, 2018 7:11 am 

Joined: Mon Jun 02, 2014 1:47 pm
Posts: 12
I thought it was strange that my support contract would allow me to downloaded, but they didn't want me to install it myself. Seemed strange.


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 Post subject: Re: 3.2.2/SP4.4 to 3.3.1/SP5.x Upgrade
PostPosted: Mon Aug 06, 2018 5:44 pm 

Joined: Mon Aug 06, 2018 5:32 pm
Posts: 1
geddy01 wrote:
Unfortunately we are a dark site to HPE, so they can't do the installation remotely. That's why I was asking if they really need to send someone on-site.


even if you are a dark site, HPE will use a team viewer like software to remote into your environment, we recently went through the same process


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 Post subject: Re: 3.2.2/SP4.4 to 3.3.1/SP5.x Upgrade
PostPosted: Tue Aug 07, 2018 7:55 am 

Joined: Thu Dec 05, 2013 9:44 am
Posts: 27
I haven't seen any "DIY" documents on how to go from 3.2.2 to 3.3.1. I have done 50+ of the upgrades from 3.2.1 to 3.2.2, but the 3.3.1 upgrade is a bit more complex (I've had HPE do 2) and I haven't been able to reverse engineer the process yet. Any links to said upgrade steps?


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 Post subject: Re: 3.2.2/SP4.4 to 3.3.1/SP5.x Upgrade
PostPosted: Wed Aug 08, 2018 10:28 am 

Joined: Mon Jun 02, 2014 1:47 pm
Posts: 12
cbuxton wrote:
I haven't seen any "DIY" documents on how to go from 3.2.2 to 3.3.1. I have done 50+ of the upgrades from 3.2.1 to 3.2.2, but the 3.3.1 upgrade is a bit more complex (I've had HPE do 2) and I haven't been able to reverse engineer the process yet. Any links to said upgrade steps?


The two documents I've looked at so far are:

OS and SP update guide 3.3.1/5.x
https://support.hpe.com/hpsc/doc/public ... 40316en_us

Release notes for SP 4.4/4.5 to 5.0.3.1
https://support.hpe.com/hpsc/doc/public ... 47963en_us

There's an indication in here that you're supposed to have HPE do the update directly.


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 Post subject: Re: 3.2.2/SP4.4 to 3.3.1/SP5.x Upgrade
PostPosted: Sat Aug 11, 2018 3:54 pm 

Joined: Sat Jul 28, 2018 12:20 pm
Posts: 13
geddy01 wrote:
cbuxton wrote:
I haven't seen any "DIY" documents on how to go from 3.2.2 to 3.3.1. I have done 50+ of the upgrades from 3.2.1 to 3.2.2, but the 3.3.1 upgrade is a bit more complex (I've had HPE do 2) and I haven't been able to reverse engineer the process yet. Any links to said upgrade steps?


The two documents I've looked at so far are:

OS and SP update guide 3.3.1/5.x
https://support.hpe.com/hpsc/doc/public ... 40316en_us

Release notes for SP 4.4/4.5 to 5.0.3.1
https://support.hpe.com/hpsc/doc/public ... 47963en_us

There's an indication in here that you're supposed to have HPE do the update directly.



Hello , i've done it myself without any trouble... you need to be used with llnux since when you'll update from sp4.5 to 5.0 you'll need to do it from sp ssh console and ofcourse you'll need the ssh passwords also.

good luck for everyone.


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