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 Post subject: Unrecoverable IFC on 3par 7400
PostPosted: Tue Jul 28, 2020 2:49 pm 

Joined: Tue Jul 28, 2020 2:18 pm
Posts: 1
Hi guys,

got an issue with our 3PAR 7400

#showcage -d cage5

-----------Cage detail info for cage5 ---------

Position: ---

Interface Board Info Card0 Card1
Firmware_status Current Current
Product_Rev 4078 4078
State(self,partner) Unrecoverable,Unrecoverable Unrecoverable,Unrecoverable
VendorId,ProductId HP,DCS2 HP,DCS2
Master_CPU No Yes
SAS_Addr 50050CC10F06653E 50050CC10F06327E
Link_Speed(DP1,DP2) 6.0Gbps,6.0Gbps 6.0Gbps,6.0Gbps
Locate Off Off

PS PSState ACState DCState Fan State Fan0_Speed Fan1_Speed Locate
ps0 OK OK OK OK MedSpeed MedSpeed Off
ps1 OK OK OK OK HiSpeed HiSpeed Off

Action done:
> replaced IFC0 and 1 one at a time but got the same issue.
> when replacing IFC one at a time , new card was not detected, did i miss something?
> is it cage issue that needs to be replace?

cli% showcage
Id Name LoopA Pos.A LoopB Pos.B Drives Temp RevA RevB Model FormFactor
0 cage0 1:0:1 0 0:0:1 0 20 25-28 4078 4078 DCN1 SFF
1 cage1 1:0:1 3 0:0:1 1 20 26-28 4078 4078 DCS2 SFF
2 cage2 1:0:1 2 0:0:1 2 20 26-30 4078 4078 DCS2 SFF
3 cage3 1:0:1 1 0:0:1 3 20 27-30 4078 4078 DCS2 SFF
4 cage4 1:0:2 2 0:0:2 0 20 26-31 4078 4078 DCS2 SFF
5 cage5 --- 2 0:0:2 1 20 21-23 4078 - DCS2 SFF
6 cage6 1:0:2 1 0:0:2 2 20 27-29 4078 4078 DCS2 SFF
7 cage7 1:0:2 0 0:0:2 3 20 26-32 4078 4078 DCS2 SFF
8 cage8 3:0:1 0 2:0:1 0 16 25-28 4078 4078 DCN1 SFF

thanks for the support ;)


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