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 Post subject: 3PAR thinks an online upgrade is in progress.
PostPosted: Wed Dec 19, 2018 3:54 pm 

Joined: Mon Jun 02, 2014 1:47 pm
Posts: 34
Location: United States
I've re-installed my SP and it thinks there's an online upgrade in progress. When I run checkhealth from the CLI, it doesn't show that there's an online upgrade in progress, but for some reason, even a re-installed SP thinks there's one in progress.

When I go to the "Update 3PAR OS" link from "Update", it takes me to an update status page where it tells me no status is available. It doesn't take me to the update page where you can load an ISO.

Nothing shows as running with showtask -failed, showtask -active, or showtask -all. I've individually rebooted both storage nodes in case something needed to be shaken loose, and still nothing.

Anyone have any ideas why my SP has gone braindead?


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 Post subject: Re: 3PAR thinks an online upgrade is in progress.
PostPosted: Sat Dec 22, 2018 1:18 am 
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Joined: Tue Aug 18, 2009 10:35 pm
Posts: 1328
Location: Dallas, Texas
Just spitballing here, but is the SP the correct version to pair with the Inserv? You said you reinstalled it, by chance did that down grade the SP version level?

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Richard Siemers
The views and opinions expressed are my own and do not necessarily reflect those of my employer.


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 Post subject: Re: 3PAR thinks an online upgrade is in progress.
PostPosted: Wed Jan 02, 2019 3:15 pm 

Joined: Mon Jun 02, 2014 1:47 pm
Posts: 34
Location: United States
That sounded like a great idea. I hadn't downgraded the SP. So, I checked the SPOCK spreadsheet and it said that for 3.2.1 MU2, 4.3 MU1 would do. Unfortunately, even with 4.3 MU1, it still thinks it's in the middle of an upgrade.


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 Post subject: Re: 3PAR thinks an online upgrade is in progress.
PostPosted: Thu Jan 03, 2019 8:26 am 
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Joined: Tue Oct 07, 2014 8:34 am
Posts: 214
Location: Germany
Sorry was in Holiday. :D

Try:
upgradesys -status
upgradesys -finish

If this does not solve it, remove the Storage from the SP and add it again.


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 Post subject: Re: 3PAR thinks an online upgrade is in progress.
PostPosted: Thu Jan 03, 2019 2:29 pm 

Joined: Mon Jun 02, 2014 1:47 pm
Posts: 34
Location: United States
This worked. Thanks. Apparently, 'upgradesys' is not a command that's available to general operating system users because there is no manual page for it. At least, when I asked for help there was nothing. But - when I accidentally typed 'upgradesys finished', it gave me the usage because of my incorrect form, which told me a lot about the command.

'upgrade finish' didn't seem to help. I tried 'upgrade abort', which seemed to work better, but I still could not get the "Upgrade 3PAR OS" link to work on the SP, so I disconnected and re-attached the StoreServ. Now, the link works again.

Thank you for the help.


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