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 Post subject: CS300 internal usb failed
PostPosted: Wed May 20, 2020 6:00 am 

Joined: Tue Aug 25, 2015 3:01 am
Posts: 49
Hello,

Does anyone know what the replacement procedure looks like for a failed boot device.
A customer has a CS300 that's out of support and the internal USB OS(boot) device has failed.

Thanks
Adam


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 Post subject: Re: CS300 internal usb failed
PostPosted: Fri May 22, 2020 3:58 pm 
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Joined: Tue Aug 18, 2009 10:35 pm
Posts: 1257
Location: Dallas, Texas
It involves imaging the new USB with the image of boot code for the NimbleOS version to match your active node. I am not sure what the process is for getting a copy of that after you are off support. You can try to call Nimble support, they will tell you what they can do for free vs what requires Time & Materials.

Typically that imaging is done from a laptop/workstation, then then drive replaced in the node.

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