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 Post subject: replaced disk on 7200 series but orange LED is still lit on
PostPosted: Tue Aug 01, 2023 4:02 am 

Joined: Tue Oct 07, 2014 5:51 am
Posts: 12
Can anyone please help. I have replaced a couple of disks on my 3PAR but the orange LED is still lit.

In the 3PAR GUI, every drive is showing as green and healthy, it is just when you stand in front of the system that you can see these LEDs.

CLI is also showing as all healthy:
rdg33par02 cli% showsys
----------------(MB)----------------
ID -----Name----- ---Model---- -Serial- Nodes Master ClusterLED TotalCap AllocCap FreeCap FailedCap
19609 rdg33par02 HP_3PAR 7200 1619609 2 0 n/a 40376320 11207680 29164544 4096
rdg3labs3par02 cli% showversion
Release version 3.2.2 (MU6)
Patches: P99,P107,P119,P131,P135,P138,P139,P140,P149

Component Name Version
CLI Server 3.2.2 (P135)
CLI Client 3.2.2
System Manager 3.2.2 (P149)
Kernel 3.2.2 (MU6)
TPD Kernel Code 3.2.2 (MU6)
TPD Kernel Patch 3.2.2 (P149)
rdg33par02 cli% showpd -c -failed -degraded
No PDs listed
rdg33par02 cli% showpd -i -failed -degraded
No PDs listed
rdg33par02 cli% showpd -s -failed -degraded
No PDs listed
rdg33par02 cli% servicemag status
No servicemag operations logged.
rdg33par02 cli% showcage
Id Name LoopA Pos.A LoopB Pos.B Drives Temp RevA RevB Model FormFactor
0 cage0 1:0:1 0 0:0:1 0 24 16-29 4078 4078 DCN1 SFF
1 cage1 1:0:1 3 0:0:1 1 24 16-31 4078 4078 DCS2 SFF
2 cage2 1:0:2 2 0:0:2 0 24 16-30 4078 4078 DCS2 SFF
3 cage3 1:0:2 1 0:0:2 1 24 18-31 4078 4078 DCS2 SFF
4 cage4 1:0:1 2 0:0:1 2 24 16-30 4078 4078 DCS2 SFF
5 cage5 1:0:2 0 0:0:2 2 24 17-30 4078 4078 DCS2 SFF
6 cage6 1:0:1 1 0:0:1 3 8 16-18 4078 4078 DCS2 SFF
rdg33par02 cli%


These are the two disks with this issue:
rdg33par02 cli% showpd -p -cg 2 -mg 10
--Size(MB)--- ----Ports----
Id CagePos Type RPM State Total Free A B Capacity(GB)
58 2:10:0 FC 15 normal 278528 206848 1:0:2* 0:0:2 300
-------------------------------------------------------------------
1 total 278528 206848
rdg33par02 cli% showpd -p -cg 1 -mg 14
--Size(MB)--- ----Ports----
Id CagePos Type RPM State Total Free A B Capacity(GB)
136 1:14:0 FC 15 normal 278528 214016 1:0:1* 0:0:1 300
--------------------------------------------------------------------
1 total 278528 214016
rdg33par02 cli%


Can anyone please assist or advise what we can do to clear these orange LEDs.

Many Thanks
Darren


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 Post subject: Re: replaced disk on 7200 series but orange LED is still lit
PostPosted: Tue Aug 01, 2023 2:33 pm 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1571
Location: Europe
what does «showpd -s» say?

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 Post subject: Re: replaced disk on 7200 series but orange LED is still lit
PostPosted: Wed Aug 02, 2023 3:03 am 

Joined: Tue Oct 07, 2014 5:51 am
Posts: 12
Hi.
Thanks for replying.

rdg33par02 cli% showpd -s
Id CagePos Type -State- -Detailed_State- -SedState--
57 2:9:0 FC normal normal not_capable
58 2:10:0 FC normal normal not_capable
60 2:12:0 FC normal normal not_capable
135 4:22:0 SSD normal normal not_capable
136 1:14:0 FC normal normal not_capable
137 5:17:0 FC normal normal not_capable
(obviously, I have cut out the majority of the disks as they only two I have an issue with are ID 58 and ID 136)

Many Thanks


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 Post subject: Re: replaced disk on 7200 series but orange LED is still lit
PostPosted: Thu Aug 03, 2023 5:18 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1571
Location: Europe
So the drives look fine...

Is it blinking or always lit?

Is the green LED lit?

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 Post subject: Re: replaced disk on 7200 series but orange LED is still lit
PostPosted: Thu Aug 03, 2023 5:48 am 

Joined: Tue Oct 07, 2014 5:51 am
Posts: 12
Hi.
Thanks for your reply.
Orange LED is on solid on both disks
Green LED is also on solid on both disks.

Many Thanks
Darren


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 Post subject: Re: replaced disk on 7200 series but orange LED is still lit
PostPosted: Thu Aug 03, 2023 6:41 pm 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1571
Location: Europe
mokins wrote:
Hi.
Thanks for your reply.
Orange LED is on solid on both disks
Green LED is also on solid on both disks.

Many Thanks
Darren



hmm, yeah.. I have no clue :)

Could be a cage issue, could be a drive carrier issue, could be a software issue. I would probably let support handle this one.

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 Post subject: Re: replaced disk on 7200 series but orange LED is still lit
PostPosted: Fri Aug 04, 2023 2:30 am 

Joined: Tue Oct 07, 2014 5:51 am
Posts: 12
OK, Thank you ever so much for trying.


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