HPE Storage Users Group

A Storage Administrator Community




Post new topic Reply to topic  [ 3 posts ] 
Author Message
 Post subject: AddStoreServExec - Exception occurred creating object, Error
PostPosted: Wed Aug 31, 2022 3:41 am 

Joined: Wed Aug 31, 2022 3:27 am
Posts: 2
Hello all,

Thanks for all the helpful posts, this is my first time. I noticed one 7400 StoreServ was disconnected in the Service Console, saying invalid credentials. The solution is to remove and readd. I tried with 3parcli and 3paradmin, but fails at registering credentials. This worked on a 7200 3PAR at other site, and as I read this is the practice on certificate renewal, so it should work.
Service Processor Version: 5.0.8.0-28527
3PAR Version: Current 3.2.2.709

compared to the 7200 3PAR these users are missing: 3paredit 3parservice 3pars
7400 cli% showuser
Username Domain Role Default
3paradm all super N
3parbag all super N
3parbrowse all browse N
3parcim all browse N
3parcli all super N
3parscom all browse N
3parsvc all super N
3parsysrep all super N

2022-08-31 09:58:40.035+0200 INFO [SSMC UserOperationExecutor:Attach StoreServ - 1638398] AddStoreServExec - Updating task "Attach StoreServ - 1638398" on GLOBAL-ALL to step 1 and state Running with detail message "Start user operation"
2022-08-31 09:58:40.036+0200 INFO [SSMC UserOperationExecutor:Attach StoreServ - 1638398] StoreServ - 2FF70002AC0095FE - new state = REGISTER_SSMC
2022-08-31 09:58:40.168+0200 INFO [SSMC UserOperationExecutor:Attach StoreServ - 1638398] AddStoreServExec - Updating task "Attach StoreServ - 1638398" on GLOBAL-ALL to step 2 with detail message "Registering credentials"
2022-08-31 09:58:40.292+0200 ERROR [SSMC UserOperationExecutor:Attach StoreServ - 1638398] AddStoreServExec - Exception occurred creating object, Error: null
2022-08-31 09:58:40.292+0200 INFO [SSMC UserOperationExecutor:Attach StoreServ - 1638398] AddStoreServExec - Updating task "Attach StoreServ - 1638398" on GLOBAL-ALL to step 3 with exception Failed: null

I only have HW support and cannot open a HPE ticket. Any ideas? Or just redeploy a new Service Processor?

Thanks a lot!
Best Regards
Ferenc


Attachments:
Rehalp 3PAR Meldung.PNG
Rehalp 3PAR Meldung.PNG [ 33.55 KiB | Viewed 276 times ]
Top
 Profile  
Reply with quote  
 Post subject: Re: AddStoreServExec - Exception occurred creating object, E
PostPosted: Wed Aug 31, 2022 9:42 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1414
Location: Europe
Verify the credentials with SSH.

Did this work with this SP before? You require P162(?) for SP5 on 3.2.2MU6.

If everything looks okay, I would redeploy.

_________________
The views and opinions expressed are my own and do not necessarily reflect those of my current or previous employers.


Top
 Profile  
Reply with quote  
 Post subject: Re: AddStoreServExec - Exception occurred creating object, E
PostPosted: Wed Aug 31, 2022 11:33 am 

Joined: Wed Aug 31, 2022 3:27 am
Posts: 2
Hello, thanks for your reply. I can log on with SSH. Yes the SP worked, another site had the same error at the same time with invalid credentials, but there I could readd the StoreServ to the SP with no issues.

I check the redeploy and let you know. Thanks again!
Regards
Ferenc


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 3 posts ] 


Who is online

Users browsing this forum: No registered users and 9 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group | DVGFX2 by: Matt