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 Post subject: Failed to upgrade 3par VSP from 4.4.0 GA to 4.5.0 GA
PostPosted: Fri Jun 24, 2022 1:41 am 

Joined: Fri Jun 24, 2022 12:56 am
Posts: 1
I failed to update the VSP from 4.4.0 GA to 4.5.0 GA.

The ERROR is below.

"This Service Processor is not connected to the proper support IP address to continue remote service operations after the upgrade to Service Processor 4.5 and later."

Does it mean the VSP needs to connect to the internet during the update? If the 3par & VSP both are in DARK site now, how to change the configuration of VSP to update VSP without the internet connection.


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 Post subject: Re: Failed to upgrade 3par VSP from 4.4.0 GA to 4.5.0 GA
PostPosted: Fri Jun 24, 2022 2:22 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1398
Location: Europe
memorysh wrote:
I failed to update the VSP from 4.4.0 GA to 4.5.0 GA.

The ERROR is below.

"This Service Processor is not connected to the proper support IP address to continue remote service operations after the upgrade to Service Processor 4.5 and later."

Does it mean the VSP needs to connect to the internet during the update? If the 3par & VSP both are in DARK site now, how to change the configuration of VSP to update VSP without the internet connection.


You need the existing SP to be connected thru the new Call Home. My suggestion would be to simply redeploy SP5 rather than doing the upgrade.

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