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 Post subject: 3PAR File Services update failed
PostPosted: Thu Feb 17, 2022 11:05 pm 

Joined: Thu Feb 17, 2022 10:42 pm
Posts: 1
Hello,

I'm upgrading HPE 3par 8400 from 3.2.2 MU4 to 3.2.2 MU6. My array have some File Persona configuration not in use. Upgrading process failed with logs below:

Quote:
No InSplore running
Terminated InSplores
No InSplore running
Release version 3.2.2.612 (MU4)
Patches P51,P56,P59,P91,P94,P98,P113,P118,P127

Component Name Version
CLI Server 3.2.2.744 (P113)
CLI Client 3.2.2.744
System Manager 3.2.2.753 (P118)
Kernel 3.2.2.612 (MU4)
TPD Kernel Code 3.2.2.642 (P59)
TPD Kernel Patch 3.2.2.762 (P127)
Selected upgrade type simple

MESSAGE Some nodes at (old),(new),(rebooting)
STATE4

Info Possibly in the middle of an online upgrade
Completed pre-upgrade checks
No InSplore currently running
Stopping spevent task for StoreServ 3PAR8400-HANA
Stopping spcollect tasks for StoreServ 3PAR8400-HANA
If running, stopping InSplore for StoreServ 3PAR8400-HANA

Completed transfer software.
Installing update None
Enter Simple Upgrade state(4)
Continue simple upgrade
0m0s

Checking if the system is healthy enough to proceed...
Waiting for File Services update to complete
File Services update failed. (FAILED)


I tried to delete File Persona configuration, but it not successful because File Persona Node is upgrading.

Please advice me to resolve this issue. I have not a valid support contract.
Thank you very much.


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