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 Post subject: Wipe 3PAR 7400 (3.2.2 MU6)
PostPosted: Sat Sep 18, 2021 3:19 pm 

Joined: Fri Apr 04, 2014 1:35 pm
Posts: 6
Hi 3PAR Experts,
I have a 3PAR that is not in HPE contract. Need to wipe the 3PAR and re-run the OOTB procedure. Looks like since 3.2.2 MU4 console user has been removed. Tried running following from 3paradm user login from serial console and got this -

# setsysmgr -f wipe 3par7440c
Are you sure you want to run setsysmgr wipe?
select q=quit y=yes n=no: y
Error setting system state. System has already been started up.

Do I need any additional commands to run in order to get this command run successfully... or... is there any way to reboot and from either Whack prompt run a wipe command?

Or is there any other way to wipe the system without calling HPE support?

Thanks in advance.


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 Post subject: Re: Wipe 3PAR 7400 (3.2.2 MU6)
PostPosted: Sun Sep 19, 2021 2:50 pm 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1322
Location: Europe
Console user is time based. I’ve yet to encounter not being provided the console password for a wipe even without a support contract.

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 Post subject: Re: Wipe 3PAR 7400 (3.2.2 MU6)
PostPosted: Wed Oct 20, 2021 7:45 am 

Joined: Tue Oct 05, 2021 4:35 am
Posts: 7
MammaGutt wrote:
Console user is time based. I’ve yet to encounter not being provided the console password for a wipe even without a support contract.


What do you mean by time based? The password you get from HPE support expires after some time?


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 Post subject: Re: Wipe 3PAR 7400 (3.2.2 MU6)
PostPosted: Wed Oct 20, 2021 3:36 pm 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1322
Location: Europe
carlos1800 wrote:
MammaGutt wrote:
Console user is time based. I’ve yet to encounter not being provided the console password for a wipe even without a support contract.


What do you mean by time based? The password you get from HPE support expires after some time?


Correct. Passwords for system created account are only valid for an hour (if time based passwords (default) are chosen) on later software versions.

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