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3par error from SSH in response to any command https://3parug.com/viewtopic.php?f=18&t=3620 |
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Author: | Hector [ Sat Jul 10, 2021 1:56 pm ] |
Post subject: | 3par error from SSH in response to any command |
Hello I have an error appear at the SSH for one of our storage system 3PAR 7400 in response to almost any command says " showsys: Error: Could not find request handler: EAIPC_NOPHANDLE --no phandle is available or found " I appreciate if you give me any ideas about this problem. Thanks. |
Author: | MammaGutt [ Tue Jul 13, 2021 1:57 am ] |
Post subject: | Re: 3par error from SSH in response to any command |
Considering you can't get any decent output from "showsysmgr" I would log a case with HPE. You might need to reboot a node, you might need to reboot the system and you could possibly get into a worse state by doing one of the options above... What 3PAR OS version are you running? |
Author: | Hector [ Tue Jul 13, 2021 6:29 am ] |
Post subject: | Re: 3par error from SSH in response to any command |
MammaGutt wrote: Considering you can't get any decent output from "showsysmgr" I would log a case with HPE. You might need to reboot a node, you might need to reboot the system and you could possibly get into a worse state by doing one of the options above... What 3PAR OS version are you running? Many thanks for your help, 3PAR OS version is 3.2.2 MU4 I had tried to reboot a node but CLI reject that command too. my network connectivity is ok and I can SSH to 3PAR but SSMC and SP disconnected and can't established a connection. Thanks. |
Author: | MammaGutt [ Tue Jul 13, 2021 9:28 am ] |
Post subject: | Re: 3par error from SSH in response to any command |
Hector wrote: MammaGutt wrote: Considering you can't get any decent output from "showsysmgr" I would log a case with HPE. You might need to reboot a node, you might need to reboot the system and you could possibly get into a worse state by doing one of the options above... What 3PAR OS version are you running? Many thanks for your help, 3PAR OS version is 3.2.2 MU4 I had tried to reboot a node but CLI reject that command too. my network connectivity is ok and I can SSH to 3PAR but SSMC and SP disconnected and can't established a connection. Thanks. Yeah, support case is probably the way to go. MU4 has been inactive for a couple of years so probably not a bad idea to get an OS upgrade done as well to MU6 which will be active for as long as the 7000 series is supported. |
Author: | Hector [ Tue Jul 13, 2021 10:34 am ] |
Post subject: | Re: 3par error from SSH in response to any command |
Currently SP disconnected and can't established a connection for OS upgrade. Thanks |
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