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 Post subject: Monitoring the 3par phone-home telemetry?
PostPosted: Wed Mar 17, 2021 1:13 pm 

Joined: Tue Nov 27, 2012 2:04 pm
Posts: 34
Any ideas on a way to monitor if HPE/3par is receiving notifications for hardware issues?


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 Post subject: Re: Monitoring the 3par phone-home telemetry?
PostPosted: Sat Mar 20, 2021 9:13 pm 

Joined: Tue Sep 12, 2017 9:09 am
Posts: 3
You can jump to

https://infosight.hpe.com and register your array if you have a valid support contract.

you will see HW failures and they get detected by infosight and automatically open a support ticket, be sure to contact support so that you are the correct contact, sometimes it gets lost between the partner and customers who to contact when something fails.

You also get more stuff so be sure to check out the site.

Regards


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