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 Post subject: Cage Interface Card Disabled
PostPosted: Thu Dec 17, 2020 11:28 am 

Joined: Thu Dec 17, 2020 11:11 am
Posts: 1
Hi friends,

I hope you can help me with an issue we have with our 3PAR 7200 since it was re-booted last night following a UPS swapout.
The secondary Interface card in all 3 cages are showing as disabled and so performance is slow/degraded. This is our production SAN so really under pressure to get it back to normal.
I've been reading all the help files but can't find a command to re-enable these interface cards.


Code:
3PAR-STORE-01 cli% showcage -d
Id Name  LoopA Pos.A LoopB Pos.B Drives Temp  RevA RevB Model FormFactor
 0 cage0 ---       0 0:0:1     0     24 27-29 4078 -    DCN1  SFF
 1 cage1 ---       0 0:0:2     0     24 29-32 4078 -    DCS2  SFF
 2 cage2 ---       0 0:0:1     1     24 32-34 4078 -    DCS2  SFF

-----------Cage detail info for cage0 ---------

Position: ---

Interface Board Info     Card0            Card1
Firmware_status          Current          -
Product_Rev              4078             -
State(self,partner)      OK,Not_Present   -,-
VendorId,ProductId       HP,DCN1          -,-
Master_CPU               Yes              -
SAS_Addr                 50050CC10230567E -
Link_Speed(DP1,Internal) 6.0Gbps,6.0Gbps  -,-
Locate                   Off              -

 PS PSState ACState DCState Fan State Fan0_Speed Fan1_Speed Locate
ps0      OK      OK      OK        OK        Low        Low    Off
ps1      OK      OK      OK        OK        Low        Low    Off


-------------Drive Info-------------- --PortA-- --PortB--
Drive       DeviceName State  Temp(C) LoopState LoopState
0:0   5000c5005f08d264 Normal      27 -         OK
1:0   5000c5005f07d3f0 Normal      28 -         OK
2:0   5000c5005f075178 Normal      27 -         OK
3:0   5000c5005f08d920 Normal      28 -         OK
4:0   5000c5005f084580 Normal      28 -         OK
5:0   5000c5005f07e500 Normal      28 -         OK
6:0   5000c5005efb6f10 Normal      27 -         OK
7:0   5000c5005f08c14c Normal      28 -         OK
8:0   5000c5005f0817b0 Normal      28 -         OK
9:0   5000c5005f08088c Normal      29 -         OK
10:0  5000c5005f07b2f0 Normal      28 -         OK
11:0  5000c5005f07aca8 Normal      28 -         OK
12:0  5000c5005f07ba94 Normal      28 -         OK
13:0  5000c5005f07bc6c Normal      29 -         OK
14:0  5000c5005efa7534 Normal      29 -         OK
15:0  5000c5005f08aec0 Normal      28 -         OK
16:0  5000c5005f0867f4 Normal      28 -         OK
17:0  5000c5005f090158 Normal      28 -         OK
18:0  5000c5005f0894e8 Normal      27 -         OK
19:0  5000c5005f089114 Normal      28 -         OK
20:0  5000c5005f088168 Normal      28 -         OK
21:0  5000c5005f0884cc Normal      27 -         OK
22:0  5000c5005f0886ac Normal      27 -         OK
23:0  5000c5005f088ba4 Normal      28 -         OK

-----------Cage detail info for cage1 ---------

Position: ---

Interface Board Info Card0            Card1
Firmware_status      Current          -
Product_Rev          4078             -
State(self,partner)  OK,OK            -,-
VendorId,ProductId   HP,DCS2          -,-
Master_CPU           No               -
SAS_Addr             50050CC1175563BE -
Link_Speed(DP1,DP2)  6.0Gbps,Unknown  -,-
Locate               Off              -

 PS PSState ACState DCState Fan State Fan0_Speed Fan1_Speed Locate
ps0      OK      OK      OK        OK        Low        Low    Off
ps1      OK      OK      OK        OK        Low        Low    Off


-------------Drive Info-------------- --PortA-- --PortB--
Drive       DeviceName State  Temp(C) LoopState LoopState
0:0   5000c5009605c4cc Normal      29 -         OK
1:0   5000c5006b80e7c8 Normal      30 -         OK
2:0   5000c5006c140554 Normal      31 -         OK
3:0   5000c5006b81eda8 Normal      30 -         OK
4:0   5000c5006b820170 Normal      30 -         OK
5:0   5000c5006bfecdcc Normal      30 -         OK
6:0   5000c5006899b818 Normal      30 -         OK
7:0   5000cca05b7e733b Normal      32 -         OK
8:0   5000c5006c13764c Normal      31 -         OK
9:0   5000c5006b81eee4 Normal      30 -         OK
10:0  5000c50072232edc Normal      31 -         OK
11:0  5000c5006c13ef20 Normal      31 -         OK
12:0  5000c5006c13e420 Normal      30 -         OK
13:0  5000c5006b7899cc Normal      30 -         OK
14:0  5000c5006c140b38 Normal      30 -         OK
15:0  5000c5006b8208e0 Normal      31 -         OK
16:0  5000c5006b820a94 Normal      30 -         OK
17:0  5000c5006b81ea90 Normal      30 -         OK
18:0  5000c5006b81f6bc Normal      30 -         OK
19:0  5000c5006b81cb2c Normal      30 -         OK
20:0  5000c5006c1423e4 Normal      30 -         OK
21:0  5000cca05b7fad5f Normal      32 -         OK
22:0  5000c5006b820368 Normal      29 -         OK
23:0  5000c5006b80962c Normal      29 -         OK

-----------Cage detail info for cage2 ---------

Position: ---

Interface Board Info Card0            Card1
Firmware_status      Current          -
Product_Rev          4078             -
State(self,partner)  OK,OK            -,-
VendorId,ProductId   HP,DCS2          -,-
Master_CPU           No               -
SAS_Addr             50050CC1190BC1FE -
Link_Speed(DP1,DP2)  6.0Gbps,Unknown  -,-
Locate               Off              -

 PS PSState ACState DCState Fan State Fan0_Speed Fan1_Speed Locate
ps0      OK      OK      OK        OK        Low        Low    Off
ps1      OK      OK      OK        OK        Low        Low    Off


-------------Drive Info-------------- --PortA-- --PortB--
Drive       DeviceName State  Temp(C) LoopState LoopState
0:0   5000cca0596c9a87 Normal      32 -         OK
1:0   5000cca0596877e3 Normal      33 -         OK
2:0   5000cca0596969db Normal      33 -         OK
3:0   5000cca0596c3f43 Normal      33 -         OK
4:0   5000cca0596c9b03 Normal      33 -         OK
5:0   5000cca0596c9bcb Normal      32 -         OK
6:0   5000cca0596d005f Normal      32 -         OK
7:0   5000cca0596c12ff Normal      33 -         OK
8:0   5000cca0596c9c63 Normal      34 -         OK
9:0   5000cca09a039c1b Normal      33 -         OK
10:0  5000cca059cc9113 Normal      33 -         OK
11:0  5000cca0596ca4ff Normal      33 -         OK
12:0  5000cca059619b43 Normal      32 -         OK
13:0  5000cca0596c9ac7 Normal      33 -         OK
14:0  5000cca0596ca1e7 Normal      33 -         OK
15:0  5000cca0596ca027 Normal      33 -         OK
16:0  5000cca0596ca333 Normal      33 -         OK
17:0  5000cca05961fdb3 Normal      33 -         OK
18:0  5000cca05961b0e7 Normal      33 -         OK
19:0  5000cca0596b4cbf Normal      33 -         OK
20:0  5000cca05968e457 Normal      33 -         OK
21:0  5000cca0596c8ed7 Normal      32 -         OK
22:0  5000cca05961ac4f Normal      32 -         OK
23:0  5000cca05969e45f Normal      32 -         OK


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 Post subject: Re: Cage Interface Card Disabled
PostPosted: Thu Dec 17, 2020 12:30 pm 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1191
Location: Europe
Just checking, you don't happen to be missing a node as well?


Edit: if you do, write cache is disabled as it doesn't have anywhere to mirror the cage, so node performance is heavily impact. First you lose 50% of the power and then you lose write cache as well putting more load on the drives.

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