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 Post subject: HPE 3PAR Service processor 5.0.7.0-28213 high CPU
PostPosted: Wed Aug 12, 2020 4:33 am 

Joined: Wed Feb 19, 2014 12:53 pm
Posts: 39
Hi all

After upgrading SP to version 5.0.7.0-28213 from 5.0.6, i have problem with CPU.
After SP start / restart CPU load increases continuously and after one week is at 100 %.
I have two SP on this site and exactly the same behavior. Some ideas ? I didn't find any info ...

Thanks

Frantisek


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 Post subject: Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU
PostPosted: Wed Aug 12, 2020 10:43 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1142
Location: Europe
I would log a support case with HPE.

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 Post subject: Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU
PostPosted: Wed Aug 26, 2020 5:38 am 

Joined: Mon Mar 09, 2020 8:34 am
Posts: 57
I am seeing EXACTLY the same.

After a period of time, the cpu just ramps up and up, until it sits continuously high, for hours. I have never waited more than 24hrs to see if it eventually settles down, but yeah, same issue here I am afraid.
I Just tend to reboot the SP's, but it comes back again a few days later.

Did you log a case? If so, I will too.


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 Post subject: Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU
PostPosted: Wed Aug 26, 2020 11:44 am 

Joined: Mon Mar 09, 2020 8:34 am
Posts: 57
Oh I forgot... you have your vSP's hooked into vcenter with cross-stack analytics?

We do, and each time the vSP gets rebooted, it loses connection and we get a degraded error with the cross stack analytics until I go in manually and re-apply the same existing settings and its fine again.

What a ****show this 5.0.7 release is, I wish I had never bothered!


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 Post subject: Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU
PostPosted: Mon Aug 31, 2020 10:44 pm 

Joined: Mon Mar 09, 2020 8:34 am
Posts: 57
lol typical, after rebooting the vSP's a good few times, the problem has gone away for the time being.


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 Post subject: Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU
PostPosted: Wed Sep 02, 2020 10:41 am 

Joined: Wed Sep 02, 2020 10:36 am
Posts: 1
Thanks for sharing such beautiful information.


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 Post subject: Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU
PostPosted: Wed Sep 16, 2020 3:51 pm 

Joined: Wed Feb 19, 2014 12:53 pm
Posts: 39
Hi all

I wasn't here for some time.

Yes i did log support case and the answer was, that is common well known bug in 5.0.7 :-)

No service note, no info on download portal ....

Should be repaired in next version.

Please stay on 5.0.6.1.

Bye


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 Post subject: Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU
PostPosted: Thu Sep 24, 2020 9:26 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1142
Location: Europe
https://support.hpe.com/hpesc/public/do ... 02915en_us

5.0.7.1 seems to have a fix for high CPU.

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 Post subject: Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU
PostPosted: Mon Sep 28, 2020 6:47 am 

Joined: Thu Oct 26, 2017 1:21 am
Posts: 84
I'm having the same problem
is 5.0.7.1. available for download?I can't find it


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 Post subject: Re: HPE 3PAR Service processor 5.0.7.0-28213 high CPU
PostPosted: Mon Sep 28, 2020 3:38 pm 
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Joined: Tue Oct 07, 2014 8:34 am
Posts: 190
At the moment, you have to open a case.


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