Local notifications on SP 5

[koopa79]

Guys,

On the old SP, i used to have notifications sent to a helpdesk email during the working hours, but in the evening we used to have notifications sent to a pager duty service, so the on call engineer would get notified to any faults.

I can't seem to find this in the newer SP, the best i can see is when i create contacts there is a field that says low urgency messages to Yes, but i can't see to change that.

I'd be happy if low urgency messages went to help desk, but anything classed more important went to pager duty.

Does anyone else have a setup like this? I've attached screenshots below with a desciption next to each one

[koopa79]

ok i was able to change the emails to only high urgency on pager duty emails.

to do this, load spocc, and select contacts from the main tool bar. From there you can select if the emails are low or high urgency.

So using this method i have low and high urgency emails going to our help desk. and another contact who is set to high going to just pager duty. So hopefully that stops the silly alerts being sent to pager duty

[Richard Siemers]

Glad you found it, and thanks for taking the time to share it Koopa!