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 Post subject: Certificate expired on 3PAR 8200 - cannot renew...
PostPosted: Wed Nov 20, 2019 2:47 am 

Joined: Wed Nov 20, 2019 2:41 am
Posts: 3
Just found out that our self-signed certificate has expired and now trying to renew it but I get a Permission denied and not sure why.

I followed this article to : viewtopic.php?f=18&t=2578

But get this error

3PAR01 cli% createcert unified-server -selfsigned -CN "HP_3PAR 8200-XXXXXXXX"
createcert : Permission denied
3PAR01 cli%

Even when I just type createcert I get a Permission denied.??

Anyone know why I cannot renew my certificate or create a new?


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 Post subject: Re: Certificate expired on 3PAR 8200 - cannot renew...
PostPosted: Wed Nov 20, 2019 4:09 am 

Joined: Tue Mar 29, 2016 9:32 pm
Posts: 136
You need to be "super"

run "showuser" and see what your user is.


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 Post subject: Re: Certificate expired on 3PAR 8200 - cannot renew...
PostPosted: Wed Nov 20, 2019 4:16 am 

Joined: Wed Nov 20, 2019 2:41 am
Posts: 3
I am logged in as standard user 3parcust - seems that there are some other users (with super permissions), but I do not have login for those (system has been configured by consultant house....) - Looks like I have to contact them about this..


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 Post subject: Re: Certificate expired on 3PAR 8200 - cannot renew...
PostPosted: Wed Nov 20, 2019 4:34 am 

Joined: Tue Mar 29, 2016 9:32 pm
Posts: 136
Yup! Someone else has the keys to your array .. might want to correct that :-)


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 Post subject: Re: Certificate expired on 3PAR 8200 - cannot renew...
PostPosted: Wed Nov 20, 2019 8:55 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1570
Location: Europe
3parcust is the default user on the Service Processor which doesn't have access to run all commands when connecting to the 3PAR via the Service Processor. You should have a 3paradm user directly on the 3PAR which will allow you to run the required commands.

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 Post subject: Re: Certificate expired on 3PAR 8200 - cannot renew...
PostPosted: Thu Nov 21, 2019 1:30 am 

Joined: Wed Nov 20, 2019 2:41 am
Posts: 3
Problem solved - Stupid me connected to my Service processor and not my storage system.... :oops:

After SSH to the right IP I was able to use the createcert command.


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