3PAR Users Group

A Storage Administrator Community




Post new topic Reply to topic  [ 6 posts ] 
Author Message
 Post subject: Problems send incident for PagerDuty email
PostPosted: Mon Sep 30, 2019 5:01 am 

Joined: Thu Aug 17, 2017 9:04 am
Posts: 23
Hi Guys,

Good Morning,

i have a problem to send alerts for my pagerduty.

SMTP is configured correctly because it sends test, but, for example, failed disk, does not send alerts.

where I set up these email alerts?

I configured SMTP in SETUP / CONFIGURE MAILHOST

Wati


Top
 Profile  
Reply with quote  
 Post subject: Re: Problems send incident for PagerDuty email
PostPosted: Mon Sep 30, 2019 9:46 am 

Joined: Thu Aug 17, 2017 9:04 am
Posts: 23
what is happening:

Below is the alert:

Id : 794
State : New
Message Code: 0x00600fa
Time : 2019-09-28 13:11:29 WEST
Severity : Major
Type : Component state change
Component : sw_cage_sled:5:1:1,sw_pd:189
Message : Magazine 5:1:1, Physical Disk 189 Failed (Vacated {0x45}, Invalid Media {0x98}, Multiple Chunklets Media Bad {0x9b})

and does not send any alert messages via email, but when i send a "Test Mailhost", the massage is sent.



How can i see the mailhost config by CLI?


Attachments:
Selection_405.jpg
Selection_405.jpg [ 119.27 KiB | Viewed 516 times ]
Top
 Profile  
Reply with quote  
 Post subject: Re: Problems send incident for PagerDuty email
PostPosted: Wed Oct 02, 2019 8:27 am 
User avatar

Joined: Tue Oct 07, 2014 8:34 am
Posts: 186
Do you have configure Recipents under "Notify"?


Top
 Profile  
Reply with quote  
 Post subject: Re: Problems send incident for PagerDuty email
PostPosted: Wed Oct 02, 2019 8:45 am 

Joined: Thu Aug 17, 2017 9:04 am
Posts: 23
Yes, i configured:


Attachments:
uE2gt7oB3E.jpg
uE2gt7oB3E.jpg [ 75.22 KiB | Viewed 445 times ]
Top
 Profile  
Reply with quote  
 Post subject: Re: Problems send incident for PagerDuty email
PostPosted: Wed Oct 02, 2019 9:45 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 961
Location: Europe
Try adding your email as well to see if it gets blocked by pagerduty service.

_________________
The views and opinions expressed are my own and do not necessarily reflect those of my current or previous employers.


Top
 Profile  
Reply with quote  
 Post subject: Re: Problems send incident for PagerDuty email
PostPosted: Thu Oct 03, 2019 4:12 am 

Joined: Thu Aug 17, 2017 9:04 am
Posts: 23
hi, good morning.

I add my email too. but i have a doubt

i need add emails to receive these incidents in what option:

1) Notify or

2) Setup \ Configure Mailhost ??

Wait


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 6 posts ] 


Who is online

Users browsing this forum: Google [Bot], MSN [Bot] and 31 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group | DVGFX2 by: Matt