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 Post subject: Problems send incident for PagerDuty email
PostPosted: Mon Sep 30, 2019 5:01 am 

Joined: Thu Aug 17, 2017 9:04 am
Posts: 24
Hi Guys,

Good Morning,

i have a problem to send alerts for my pagerduty.

SMTP is configured correctly because it sends test, but, for example, failed disk, does not send alerts.

where I set up these email alerts?

I configured SMTP in SETUP / CONFIGURE MAILHOST

Wati


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 Post subject: Re: Problems send incident for PagerDuty email
PostPosted: Mon Sep 30, 2019 9:46 am 

Joined: Thu Aug 17, 2017 9:04 am
Posts: 24
what is happening:

Below is the alert:

Id : 794
State : New
Message Code: 0x00600fa
Time : 2019-09-28 13:11:29 WEST
Severity : Major
Type : Component state change
Component : sw_cage_sled:5:1:1,sw_pd:189
Message : Magazine 5:1:1, Physical Disk 189 Failed (Vacated {0x45}, Invalid Media {0x98}, Multiple Chunklets Media Bad {0x9b})

and does not send any alert messages via email, but when i send a "Test Mailhost", the massage is sent.



How can i see the mailhost config by CLI?


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 Post subject: Re: Problems send incident for PagerDuty email
PostPosted: Wed Oct 02, 2019 8:27 am 
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Joined: Tue Oct 07, 2014 8:34 am
Posts: 214
Location: Germany
Do you have configure Recipents under "Notify"?


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 Post subject: Re: Problems send incident for PagerDuty email
PostPosted: Wed Oct 02, 2019 8:45 am 

Joined: Thu Aug 17, 2017 9:04 am
Posts: 24
Yes, i configured:


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 Post subject: Re: Problems send incident for PagerDuty email
PostPosted: Wed Oct 02, 2019 9:45 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1570
Location: Europe
Try adding your email as well to see if it gets blocked by pagerduty service.

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The views and opinions expressed are my own and do not necessarily reflect those of my current or previous employers.


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 Post subject: Re: Problems send incident for PagerDuty email
PostPosted: Thu Oct 03, 2019 4:12 am 

Joined: Thu Aug 17, 2017 9:04 am
Posts: 24
hi, good morning.

I add my email too. but i have a doubt

i need add emails to receive these incidents in what option:

1) Notify or

2) Setup \ Configure Mailhost ??

Wait


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