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 Post subject: 3PAR 8200 show degraded disk
PostPosted: Thu Sep 05, 2019 4:50 pm 

Joined: Sun Aug 04, 2019 9:26 am
Posts: 11
Hi,

I have an issue with my one of the PD that show that disk is degraded,
The weird thing is when I am checking from management console I see that on the same disk position there is another disk that the state of the disk is normal,
When I am looking in the front of 3PAR I can see that state of all 24 disks is normal (all of disks blinking with green light).
In total I have 24 PD FC over 2 cages.
I would like to know what I am missing?
Do I have really disk fault and replace the disk ASAP or its false alarm and how should I clear it?
Attached print screen from the system and output from CLI.

LAV-3PAR cli% showpd -failed -degraded
-Size(MB)-- ----Ports----
Id CagePos Type RPM State Total Free A B Capacity(GB)
23 1:11:0? FC 15 degraded 559104 0 ----- ----- 600
-------------------------------------------------------------------
1 total 559104 0
LAV-3PAR cli% servicemag status
No servicemag operations logged.
LAV-3PAR cli% showpd
---Size(MB)---- ----Ports----
Id CagePos Type RPM State Total Free A B Capacity(GB)
0 0:0:0 FC 15 normal 559104 30720 0:1:1* 1:1:1 600
1 0:1:0 FC 15 normal 559104 29696 0:1:1 1:1:1* 600
2 0:2:0 FC 15 normal 559104 32768 0:1:1* 1:1:1 600
3 0:3:0 FC 15 normal 559104 28672 0:1:1 1:1:1* 600
4 0:4:0 FC 15 normal 559104 30720 0:1:1* 1:1:1 600
5 0:5:0 FC 15 normal 559104 28672 0:1:1 1:1:1* 600
6 0:6:0 FC 15 normal 559104 30720 0:1:1* 1:1:1 600
7 0:7:0 FC 15 normal 559104 32768 0:1:1 1:1:1* 600
8 0:8:0 FC 15 normal 559104 30720 0:1:1* 1:1:1 600
9 0:9:0 FC 15 normal 559104 29696 0:1:1 1:1:1* 600
10 0:10:0 FC 15 normal 559104 32768 0:1:1* 1:1:1 600
11 0:11:0 FC 15 normal 559104 30720 0:1:1 1:1:1* 600
12 1:0:0 FC 15 normal 559104 32768 0:1:2* 1:1:2 600
13 1:1:0 FC 15 normal 559104 30720 0:1:2 1:1:2* 600
14 1:2:0 FC 15 normal 559104 33792 0:1:2* 1:1:2 600
15 1:3:0 FC 15 normal 559104 30720 0:1:2 1:1:2* 600
16 1:4:0 FC 15 normal 559104 31744 0:1:2* 1:1:2 600
17 1:5:0 FC 15 normal 559104 29696 0:1:2 1:1:2* 600
18 1:6:0 FC 15 normal 559104 31744 0:1:2* 1:1:2 600
19 1:7:0 FC 15 normal 559104 30720 0:1:2 1:1:2* 600
20 1:8:0 FC 15 normal 559104 31744 0:1:2* 1:1:2 600
21 1:9:0 FC 15 normal 559104 30720 0:1:2 1:1:2* 600
22 1:10:0 FC 15 normal 559104 33792 0:1:2* 1:1:2 600
23 1:11:0? FC 15 degraded 559104 0 ----- ----- 600
24 1:11:0 FC 15 normal 559104 33792 0:1:2 1:1:2* 600
-----------------------------------------------------------------------
25 total 13977600 750592
LAV-3PAR cli%


Attachments:
3PAR.JPG
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 Post subject: Re: 3PAR 8200 show degraded disk
PostPosted: Fri Sep 06, 2019 3:28 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1570
Location: Europe
Looks to be like a disk replacement didn't fully complete servicemag

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 Post subject: Re: 3PAR 8200 show degraded disk
PostPosted: Sat Sep 07, 2019 7:32 am 

Joined: Sun Aug 04, 2019 9:26 am
Posts: 11
MammaGutt wrote:
Looks to be like a disk replacement didn't fully complete servicemag

This is status without disk replacemnt,
Do I need replace the disk in any case?


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 Post subject: Re: 3PAR 8200 show degraded disk
PostPosted: Sat Sep 07, 2019 8:25 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1570
Location: Europe
Do showpd -i

I'm pretty sure there was a replacement at one point that didn't remove the old pd id on exit.

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 Post subject: Re: 3PAR 8200 show degraded disk
PostPosted: Sat Sep 07, 2019 10:01 am 

Joined: Sun Aug 04, 2019 9:26 am
Posts: 11
MammaGutt wrote:
Do showpd -i

I'm pretty sure there was a replacement at one point that didn't remove the old pd id on exit.

Output bellow:
LAV-3PAR cli% showpd -i
Id CagePos State ----Node_WWN---- -MFR- -----Model------ -Serial- -FW_Rev- Protocol MediaType -----AdmissionTime-----
0 0:0:0 normal 5000CCA05952B043 HGST HKCF0600S5xeN015 0XHGGS6P 3P02 SAS Magnetic 2016-01-22 09:48:49 EST
1 0:1:0 normal 5000CCA059529C3B HGST HKCF0600S5xeN015 0XHGEDVP 3P02 SAS Magnetic 2016-01-22 09:48:50 EST
2 0:2:0 normal 5000CCA059529C1F HGST HKCF0600S5xeN015 0XHGEDMP 3P02 SAS Magnetic 2016-01-22 09:48:50 EST
3 0:3:0 normal 5000CCA059529C6B HGST HKCF0600S5xeN015 0XHGEE7P 3P02 SAS Magnetic 2016-01-22 09:48:50 EST
4 0:4:0 normal 5000CCA05952B293 HGST HKCF0600S5xeN015 0XHGGWZP 3P02 SAS Magnetic 2016-01-22 09:48:51 EST
5 0:5:0 normal 5000CCA05952B027 HGST HKCF0600S5xeN015 0XHGGRZP 3P02 SAS Magnetic 2016-01-22 09:48:51 EST
6 0:6:0 normal 5000CCA059520693 HGST HKCF0600S5xeN015 0XHG3EWV 3P02 SAS Magnetic 2016-01-22 09:48:51 EST
7 0:7:0 normal 5000CCA05952CD8B HGST HKCF0600S5xeN015 0XHGJPNV 3P02 SAS Magnetic 2016-01-22 09:48:51 EST
8 0:8:0 normal 5000CCA059511C7F HGST HKCF0600S5xeN015 0XHELVMV 3P02 SAS Magnetic 2016-01-22 09:48:52 EST
9 0:9:0 normal 5000CCA059516E07 HGST HKCF0600S5xeN015 0XHET8YV 3P02 SAS Magnetic 2016-01-22 09:48:52 EST
10 0:10:0 normal 5000CCA05952E56B HGST HKCF0600S5xeN015 0XHGL8YP 3P02 SAS Magnetic 2016-01-22 09:48:52 EST
11 0:11:0 normal 5000CCA059534127 HGST HKCF0600S5xeN015 0XHGTDAP 3P02 SAS Magnetic 2016-01-22 09:48:53 EST
12 1:0:0 normal 5000CCA05952CC07 HGST HKCF0600S5xeN015 0XHGJLJP 3P02 SAS Magnetic 2016-01-22 09:48:53 EST
13 1:1:0 normal 5000CCA05952FC57 HGST HKCF0600S5xeN015 0XHGMU8P 3P02 SAS Magnetic 2016-01-22 09:48:53 EST
14 1:2:0 normal 5000CCA05952CBF3 HGST HKCF0600S5xeN015 0XHGJLBP 3P02 SAS Magnetic 2016-01-22 09:48:53 EST
15 1:3:0 normal 5000CCA05952FC6F HGST HKCF0600S5xeN015 0XHGMUGP 3P02 SAS Magnetic 2016-01-22 09:48:54 EST
16 1:4:0 normal 5000CCA05952F43F HGST HKCF0600S5xeN015 0XHGM8KP 3P02 SAS Magnetic 2016-01-22 09:48:54 EST
17 1:5:0 normal 5000CCA05952F473 HGST HKCF0600S5xeN015 0XHGM8ZP 3P02 SAS Magnetic 2016-01-22 09:48:54 EST
18 1:6:0 normal 5000CCA05952F46F HGST HKCF0600S5xeN015 0XHGM8YP 3P02 SAS Magnetic 2016-01-22 09:48:54 EST
19 1:7:0 normal 5000CCA059531D1B HGST HKCF0600S5xeN015 0XHGPZXP 3P02 SAS Magnetic 2016-01-22 09:48:55 EST
20 1:8:0 normal 5000CCA05952CADF HGST HKCF0600S5xeN015 0XHGJJ4P 3P02 SAS Magnetic 2016-01-22 09:48:55 EST
21 1:9:0 normal 5000CCA05952E4EB HGST HKCF0600S5xeN015 0XHGL7XP 3P02 SAS Magnetic 2016-01-22 09:48:55 EST
22 1:10:0 normal 5000CCA059534437 HGST HKCF0600S5xeN015 0XHGTLNP 3P02 SAS Magnetic 2016-01-22 09:48:56 EST
23 1:11:0? degraded 5000CCA05953442F HGST HKCF0600S5xeN015 0XHGTLLP 3P02 SAS Magnetic 2016-01-22 09:48:56 EST
24 1:11:0 normal 5000CCA0599935F3 HGST HKCF0600S5xeN015 0XJR82AP 3P02 SAS Magnetic 2018-03-06 10:36:41 EST
------------------------------------------------------------------------------------------------------------------------
25 total
LAV-3PAR cli%

I can see that by AdmissionTime colum, disk ID 24 is different (newer) than others so I guess that someone before me replace the PD, how do I remove disk ID 23 (the degraded) from the system or there is another operation to remove PD that state is degraded?


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 Post subject: Re: 3PAR 8200 show degraded disk
PostPosted: Sun Sep 08, 2019 1:47 pm 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1570
Location: Europe
disk is empty, so "dismisspd 23"

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 Post subject: Re: 3PAR 8200 show degraded disk
PostPosted: Sun Sep 08, 2019 2:36 pm 

Joined: Sun Aug 04, 2019 9:26 am
Posts: 11
MammaGutt wrote:
disk is empty, so "dismisspd 23"

I will run this command.
Last question, since I already ordered 1 PD FC same like that I have in the system, possible to add 1 PD without issues that may create unbalance of the system/RAID?


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