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Warning Led on chassis is blinking whereas no error reported https://3parug.com/viewtopic.php?f=18&t=3037 |
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Author: | jb06 [ Thu Nov 15, 2018 2:33 pm ] |
Post subject: | Warning Led on chassis is blinking whereas no error reported |
Hello everebody, Got an issue with our 3PAR , the warning led at the front of the 3PAR chassis is blinking whereas we don't have any issue in the log , did someone encountered such a problem? View Details # checkhealth 3.2.1.426 #Thu Nov 15 09:28:28 ### showversion -b Release version 3.2.1.426 (MU5) Patches: P39,P46 Component Name Version CLI Server 3.2.1.426 (MU5) CLI Client 3.1.2.278 System Manager 3.2.1.450 (P39) Kernel 3.2.1.426 (MU5) TPD Kernel Code 3.2.1.426 (MU5) TPD Kernel Patch 3.2.1.458 (P46) ### showsys --------------General-------------- System Name : HP3PAR-PRA System Model : HP_3PAR 7200 Number of Nodes : 2 Master Node : 0 Nodes Online : 0,1 Nodes in Cluster : 0,1 Chunklet Size (MB) : 1024 -----System Capacity (MB)------ Total Capacity : 53870592 Allocated Capacity : 15792128 Free Capacity : 38072320 Failed Capacity : 6144 There is no system fan information --------System Descriptors-------- Location : PRA Owner : Contact : Comment : ### Begin Summary Status Component -------------------Description------------------- Qty License Licenses which have expired 1 --------------------------------------------------------------------------- Node: 0 -------- Board revision: 0920-200040.B5 Assembly: FXN 2014/27 BIOS version: 4.7.37 OS version: 3.2.1.426 Reset reason: COLD_POWERON Last boot: 2017-03-14 09:26:41 Last cluster join: 2017-03-14 09:27:05 Last panic: Never Last panic request: Never Error ignore code: 00 SMI context: 00 Last HBA mode: 2a000030 BIOS state: 80 ff 24 27 28 29 2a 2c TPD state: 00 00 00 00 00 00 00 00 Code 61 (AC Power Loss) - Subcode 0x0 (0) 2016-10-15 12:42:01 Node: 1 -------- Board revision: 0920-200040.B5 Assembly: FXN 2014/28 BIOS version: 4.7.37 OS version: 3.2.1.426 Reset reason: COLD_POWERON Last boot: 2017-03-14 09:26:31 Last cluster join: 2017-03-14 09:26:59 Last panic: Never Last panic request: Never Error ignore code: 00 SMI context: 00 Last HBA mode: 2a000030 BIOS state: 80 ff 24 27 28 29 2a 2c TPD state: 00 00 00 00 00 00 00 00 Code 61 (AC Power Loss) - Subcode 0x0 (0) 2017-03-10 13:51:32 Code 61 (AC Power Loss) - Subcode 0x0 (0) 2017-03-01 11:41:03 [Repeat] 2017-03-01 11:49:35 [Repeat] 2017-03-01 12:15:11 Code 61 (AC Power Loss) - Subcode 0x0 (0) 2016-10-15 12:42:00 -------------------------------------------------------------------------------- Thanks for your help Regards. |
Author: | MammaGutt [ Fri Nov 16, 2018 4:32 am ] |
Post subject: | Re: Warning Led on chassis is blinking whereas no error repo |
What does "checkhealth -svc -detail" say? Is it blinking on node cage, disk cage (if you have any additional cages) or both? |
Author: | cali [ Fri Nov 16, 2018 8:56 am ] |
Post subject: | Re: Warning Led on chassis is blinking whereas no error repo |
I have seen this. We Open a Loooong Case and check everything. At the end we found that simply someone have pressed accidently the Button above the LCD. (Mute Buton) |
Author: | mujzeptu [ Fri Nov 16, 2018 8:58 am ] |
Post subject: | Re: Warning Led on chassis is blinking whereas no error repo |
We ran into this on our 7450. Support had no idea, logs showed nothing. Eventually the escalated tech just told us to completely power cycle the array and it went away..... haven't seen it since. |
Author: | jb06 [ Fri Nov 16, 2018 1:00 pm ] |
Post subject: | Re: Warning Led on chassis is blinking whereas no error repo |
hello all , Thanks for your replies . The Warning led is "On" on the Cage itself. ------------------------------------------------- checkhealth -svc -detail Checking alert Checking ao Checking cabling Checking cage Checking cert Checking dar Checking date Checking file Checking fs Checking host Checking ld Checking license Checking network Checking node Checking pd Checking pdch Checking port Checking qos Checking rc Checking snmp Checking task Checking vlun Checking vv Checking sp Component --------Description-------- Qty License Licenses which have expired 1 Component -Identifier- ----Description---- License Peer Motion License has expired We already tried to press the mute button without any result . We 'll plan to reboot it but it s quite complicated since it s our storage production. Many thanks for your support |
Author: | cali [ Mon Nov 19, 2018 10:04 am ] |
Post subject: | Re: Warning Led on chassis is blinking whereas no error repo |
cali wrote: At the end we found that simply someone have pressed accidently the Button above the LCD. Ohh, sorry, this was the blinking LCD, not the LED. Maybe a Power Suplly Problem? Try this: cgcmd -tc tty -C cageX -c report_faults -p a cgcmd -tc tty -C cageX -c report_faults -p b If in any of above commands output, it is observed "DC UNDER VOLTAGE", reseat the PCM that has this error. Run the same command again and check if the error gets cleared and on the front panel the amber LED is off. If the issue does not resolve, replace the affected PCM. |
Author: | jb06 [ Mon Nov 19, 2018 12:52 pm ] |
Post subject: | Re: Warning Led on chassis is blinking whereas no error repo |
Ok it seems there is an issue on PSU0 on cage0 cgcmd -tc tty -C cage0 -c report_faults -p a ---------------------------------------------------------------------- Drive Manager faults No faults ---------------------------------------------------------------------- ---------------------------------------------------------------------- Environmental Control faults No faults ---------------------------------------------------------------------- ---------------------------------------------------------------------- General Service faults 9 component(s) registered with fault tracker Local faults: No faults Remote faults: No faults ---------------------------------------------------------------------- ---------------------------------------------------------------------- Human Interface Device faults Ops Panel status: Unit Identifier LED : OFF Logic Fault LED : OFF Module Fault LED : ON Warning: Local: Remote: ****No HID warnings to report**** Reporting Current Alarms(Highest priority first): Type : PCM Failure - redundant Current State : WARNING Status : ACTIVE Buzzer : SILENT RemoteSync Client faults No faults ---------------------------------------------------------------------- ---------------------------------------------------------------------- Power Manager faults PSU 0 fault: "DC under Voltage" Fault LED: OFF, Warning LED: OFF, Shutdown LED: OFF ---------------------------------------------------------------------- @cali : What do you think I have to do ? poweroff the 3PAR ? Can you explain me how can i properly shutdown it? What are the different commands? |
Author: | cali [ Mon Nov 19, 2018 2:57 pm ] |
Post subject: | Re: Warning Led on chassis is blinking whereas no error repo |
- You can open a Support Case. - Check the Power Cable - Remove and Insert the Power Supply |
Author: | jb06 [ Mon Nov 19, 2018 3:00 pm ] |
Post subject: | Re: Warning Led on chassis is blinking whereas no error repo |
unfortunately , we do not have HP support anymore , where can i open a support case then ? Thanks |
Author: | jb06 [ Mon Nov 19, 2018 9:09 pm ] |
Post subject: | Re: Warning Led on chassis is blinking whereas no error repo |
Hello , So , it was a problem with the Power module , after remove then reinsert it, the LED switched to off an no more error is raised. Many Thanks to Cali for his support. |
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