HPE Storage Users Group

A Storage Administrator Community




Post new topic Reply to topic  [ 3 posts ] 
Author Message
 Post subject: SP - Add New StoreServ - Add StoreServ Failed
PostPosted: Thu Aug 02, 2018 7:59 am 

Joined: Mon Jun 02, 2014 1:47 pm
Posts: 34
Location: United States
Upgraded my 3PAR and SP to 3.2.1 MU5 and SP 4.3 P013 last night. Seemed to go okay until the service processor couldn't determine what version of 3PAR OS was running on the StoreServ. I decided to remove and re-add the StoreServ to the SP. When I go to add the StoreServ back in, I enter the IP along with the 3paradm credentials. I get the error:

Add StoreServ failed:Keys and Password setup failure. See /sp/prdall/data/files/syslog/kmlog.

I tried this from the SP CLI also and that didn't work either. Same error. I can't make much sense out of the kmlog. There's nothing obvious jumping out at me for some reason.

Has anyone come across this?


Top
 Profile  
Reply with quote  
 Post subject: Re: SP - Add New StoreServ - Add StoreServ Failed
PostPosted: Thu Aug 02, 2018 11:53 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1571
Location: Europe
Can you log on to the array thru SSH/CLI or with IMC/SSMC?

_________________
The views and opinions expressed are my own and do not necessarily reflect those of my current or previous employers.


Top
 Profile  
Reply with quote  
 Post subject: Re: SP - Add New StoreServ - Add StoreServ Failed
PostPosted: Fri Aug 03, 2018 8:04 am 

Joined: Mon Jun 02, 2014 1:47 pm
Posts: 34
Location: United States
Yes. I can login to the array CLI with SSH.


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 3 posts ] 


Who is online

Users browsing this forum: No registered users and 26 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group | DVGFX2 by: Matt