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Unable to launch insplore, Another process is holding
https://3parug.com/viewtopic.php?f=18&t=2874		 Page 1 of 1
Author:  abhisheksoni [ Mon May 07, 2018 6:08 am ]
Post subject:  Unable to launch insplore, Another process is holding
I am too confused while generating Insplore logs, It displays


Unable to launch InSplore

Another process is currently running and holding the lock on this InServ.
Code:
...checking to see what process is holding the lock...

...unable to determine the process holding the lock...

...it may have just completed...

...try again...


Here is the output of
Code:
showversion
Release version 3.1.2 (MU1)
Patches:  P04

Component Name                   Version                         
CLI Server                       3.1.2 (P04)                     
CLI Client                       3.1.2                           
System Manager                   3.1.2 (MU1)                     
Kernel                           3.1.2 (MU1)                     
TPD Kernel Code                  3.1.2 (MU1) 

showtask -active
No tasks.


while no task is running , how can i proceed, what should be the approach? Please help.
Author:  MammaGutt [ Mon May 07, 2018 9:34 am ]
Post subject:  Re: Unable to launch insplore, Another process is holding
Have you tried restarting the SP?

On another note, you should really, really upgrade your system. 3.1.2 GA is OLD (late-2012).
Author:  abhisheksoni [ Mon May 07, 2018 10:10 pm ]
Post subject:  Re: Unable to launch insplore, Another process is holding
Yeah, I have restarted but it culminated as a same result.

We are out of official support from HP, and to avoid downtime and any critical issues, we are reluctant to update firmware.
Author:  MammaGutt [ Tue May 08, 2018 12:36 am ]
Post subject:  Re: Unable to launch insplore, Another process is holding
abhisheksoni wrote:
... to avoid downtime and any critical issues, we are reluctant to update firmware.


Well that's like saying that you want avoid water because you don't want to drown and ignore the dehydration.

Anyways, not my problem...... If you still have the issue you could try to remove and add the 3PAR from the SP. If that doesn't work you probably hit a known bug, fixed in later versions and you might need to start restarting things on the 3PAR... (sysmgr in best case, nodes in worst case).
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