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| Your Opinion: User driven 3PAR OS Customer Self Upgrades https://3parug.com/viewtopic.php?f=18&t=2678 |
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| Author: | usmankidwai [ Thu Oct 05, 2017 3:05 pm ] |
| Post subject: | Your Opinion: User driven 3PAR OS Customer Self Upgrades |
Hi Valued 3PAR Customers, HPE would like to invite you to provide feedback and direction to the future design and features of HPE storage systems. Specifically, HPE is asking for your feedback on features pertaining to software upgrades to your system. If you would like to give your input to software upgrades please click the link below to complete a short questionnaire that should take about 15 minutes of your time. https://www.surveymonkey.com/r/CustomerUpgrades Please note, your responses to the questionnaire will be anonymous. Thank you for your consideration, your response will be used with others to drive design and decision making for future HPE products. Thank you, Usman Kidwai HPE 3PAR Product Management |
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| Author: | adam [ Fri Oct 06, 2017 1:07 am ] |
| Post subject: | Re: Your Opinion: User driven 3PAR OS Customer Self Upgrades |
the last question when I tried to provide my contact details got stuck in a loop. |
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| Author: | usmankidwai [ Fri Oct 06, 2017 1:14 am ] |
| Post subject: | Re: Your Opinion: User driven 3PAR OS Customer Self Upgrades |
adam wrote: the last question when I tried to provide my contact details got stuck in a loop. Thanks for letting me know, will have that looked into. Thx Usman |
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| Author: | 768kb [ Fri Oct 06, 2017 2:51 am ] |
| Post subject: | Re: Your Opinion: User driven 3PAR OS Customer Self Upgrades |
same here, I had to choose "not interested" at the end to successfully end the survey. |
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| Author: | Patrick [ Fri Oct 06, 2017 10:24 am ] |
| Post subject: | Re: Your Opinion: User driven 3PAR OS Customer Self Upgrades |
Survey is working correctly now. |
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| Author: | Josh26 [ Tue Oct 10, 2017 11:35 pm ] |
| Post subject: | Re: Your Opinion: User driven 3PAR OS Customer Self Upgrades |
> If given the option of automatically downloading and installing patch upgrades to your storage system would you choose to do so? I can't believe this is actually a question and apparently something being considered. Having my storage array start applying updates is about the most horrific thing I can think of. |
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| Author: | cali [ Wed Oct 11, 2017 5:24 am ] |
| Post subject: | Re: Your Opinion: User driven 3PAR OS Customer Self Upgrades |
Not so far away InfoSight is comming for 3PAR: https://community.hpe.com/t5/Around-the ... -p/6972461 And this is from Nimble: https://community.hpe.com/t5/Around-the ... -p/6963637 ... We quickly developed a fix for the customer, then applied a signature pattern matching algorithm to see who else could be susceptible. InfoSight found over 600 systems and blacklisted that version of NimbleOS from each system’s update path, preventing them from experiencing the issue. ... So you can see which way it will go. I prefer to let the Customer choose. But every System that Auto apply Patches is Technical better. |
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| Author: | MammaGutt [ Wed Oct 11, 2017 5:33 am ] |
| Post subject: | Re: Your Opinion: User driven 3PAR OS Customer Self Upgrades |
cali wrote: But every System that Auto apply Patches is Technical better. I agree, but with every change there is a risk and I rather know (and approve) the auto-patching. If I know that I will be away or busy one evening, having the system auto-patched could be a bad idea. Same with patching during office hours..... |
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| Author: | Patrick [ Wed Oct 11, 2017 9:55 am ] |
| Post subject: | Re: Your Opinion: User driven 3PAR OS Customer Self Upgrades |
Imo, the arrays or SP's should automatically check in for updates and pre-stage the bits/hash check them/ect automatically. Then notify via email locally and via the interface that new updates are ready to load....provide some change logs with them and let us install when we want to. The whole auto-install process makes me a bit leery, at least for prod....maybe on a dev. array but i'd rather have the control in production. For my org, we don't have scheduled the 3rd Sunday between this hour and this hour windows. It might be a quiet day and choosing to install within a few hours notice just can't be done. Depending on where you are in the country, installing in a 24x7 environment doesn't really matter if it's day or night.....during the day more support staff available and if parts need to be delivered the response times are better. |
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| Author: | storsnapper [ Wed Oct 11, 2017 12:29 pm ] |
| Post subject: | Re: Your Opinion: User driven 3PAR OS Customer Self Upgrades |
I don't mind it auto downloading/staging the code, but I still prefer to have the ability to approve or set an upgrade window. As the poster above stated I'd hate to be out of town/contact and have something go sideways on an autoinstall with no way to communicate back to the team. Dev environment I'd be fine leaving it on auto. |
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