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remote access to 3par from HP support
https://3parug.com/viewtopic.php?f=18&t=2639		 Page 1 of 1
Author:  Kyle [ Tue Sep 05, 2017 2:13 pm ]
Post subject:  remote access to 3par from HP support
How do I control remote access via SSH to the 3par fromt he HP side? I have used a Compellent in the past where I can enable/disable access with a click of the button and don't need to worry about generating certs or one time things for the compellent guys to get in. Simple on/off button.

When my current 3par was setup I think it was done so I don't have to intervene to generate any codes but it seems like that also allows HP to come in at any time . Can I have something like the compellent way of doing things for remote access?

Thanks
Author:  drunkmet [ Wed Sep 06, 2017 6:13 pm ]
Post subject:  Re: remote access to 3par from HP support
I've never used it but 3par policy manager sounds like it'll do what you want for $$
Author:  MammaGutt [ Wed Sep 06, 2017 7:52 pm ]
Post subject:  Re: remote access to 3par from HP support
"single click" option on the SP to enable/disable Remote Support.
Author:  Richard Siemers [ Sat Sep 09, 2017 9:30 pm ]
Post subject:  Re: remote access to 3par from HP support
It's called CCA or customer controlled access.

On the previous version of the SP before the GUI changed to look like OneView, I was able to use these http requests to enable and disable the CCA. I had a powershell script that ran every morning that would check if CCA was enabled, and if found, would disable it an email us.

OUT = outbound support only, such as logs and phone home events. Both implies inbound remote control and outbound phone home.

Code:
https://<ServiceProcessor>/sp/sp_maint/spm_doBYS_menu.php?currentstate=OUT


Code:
https://<ServiceProcessor>/sp/sp_maint/spm_doBYS_menu.php?currentstate=BOTH
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