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 Post subject: Hard Drive Serial Numbers
PostPosted: Thu Aug 31, 2017 6:12 pm 

Joined: Wed Jul 12, 2017 11:56 pm
Posts: 5
Hey guys,

We have a number of 7200 arrays and I have a need to collect all the serial numbers of the hard drives that are installed. What would be the easiest way of doing this?

Thank you in advance


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 Post subject: Re: Hard Drive Serial Numbers
PostPosted: Thu Aug 31, 2017 9:23 pm 

Joined: Wed Oct 16, 2013 9:03 pm
Posts: 44
Location: Chicago
Generally, use the CLI (or issue the command via each Service Processor), and use:
Code:
showpd -i

To gather just the serial numbers without any additional data, use
Code:
showpd -showcols Serial


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 Post subject: Re: Hard Drive Serial Numbers
PostPosted: Thu Aug 31, 2017 9:52 pm 

Joined: Wed Jul 12, 2017 11:56 pm
Posts: 5
This is perfect. Thanks for the help!


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 Post subject: Re: Hard Drive Serial Numbers
PostPosted: Sun Sep 03, 2017 4:48 pm 

Joined: Wed Jul 12, 2017 11:56 pm
Posts: 5
Ok, so an update here, our vendor has come back and said this:

"These are the Seagate/Sandisk serials unfortunately but gives us something to work off. HPE is in the process of mapping these serials to the HPE serials. "

So we have a result which is great, but my question is, can I get the HPE serials from the array itself? Or do I have to use something like StoreFront remote for example?


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 Post subject: Re: Hard Drive Serial Numbers
PostPosted: Sun Sep 03, 2017 7:18 pm 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1571
Location: Europe
2018-3Par wrote:
Ok, so an update here, our vendor has come back and said this:

"These are the Seagate/Sandisk serials unfortunately but gives us something to work off. HPE is in the process of mapping these serials to the HPE serials. "

So we have a result which is great, but my question is, can I get the HPE serials from the array itself? Or do I have to use something like StoreFront remote for example?


The only way I've seen this go even remotly close to good is having HPE/HPE partner trace your old orders. When/if a disk fails, your support contract still states the old serial... if you try to get it fixed you might get a quote for that as moving support from one serial to another just doesn't seem to ever go as planned. So mixing serials of spare part into this is a very bad idea, which makes you collecting them a bad idea. If they say they can't help you, then look for a new partner. If they don't keep those records I would want to know what else they're not keeping. Remember that someone needed these for your original support agreement.

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